Last updated 3 November 2026

Refund and Cancellation Policy.Cancel any time; fair refunds.

Cancelling

Cancel your plan any time from the account menu → Plan and billing → Cancel plan. You keep everything your plan includes until the end of the period you paid for, and you are not charged again.

Refunds on plans

• Duplicate or wrong charges: refunded in full.
• Unused period: if you ask within 7 days of a charge and have not made any clips in that period, we refund that charge in full.
• Part-used periods: not refunded, but cancelling stops the next charge.
• Failed work: clips from a production that fails are never counted against your plan, so there is nothing to refund.

Extra clips

Extra-clip packs are refundable in full within 7 days if none of their clips have been used. Once used, they are not refundable.

How refunds are paid

Write to dhipin.work@gmail.com with your account email and the payment reference. Approved refunds are made to the original payment method through Razorpay within 5 to 7 working days; your bank may take a few more days to show it.

Problems with a clip

If a clip came out wrong, ask the producer to revise it, or write to us. We would rather fix it than refund it, but the choice is yours under the rules above.